how can we help?
the gator's listening. most answers are below, and a real human reads every email.
email us
stuck, found a bug, or have an idea? send it over.
write to the gator hello@glubb.app- tell us your iPhone model and iOS version
- and your glubb version (it's at the bottom of settings)
common questions
how do i log a drink?
tap a bubble: 12, 16, 24 or 32 oz. for any other amount, tap other and type it in. the water rises with every drink, and when it reaches the top you've hit your goal.
i logged the wrong amount. how do i fix it?
tap the waterline to see today's drinks, then swipe one away to delete it.
for an earlier day, open the calendar, tap the day, and tap × next to the drink. you can add a forgotten drink there too.
how do i change my daily goal?
tap the gear, then use − and + on your daily goal (or tap the number to type one). not sure what to pick? tap help me pick one and glubb will suggest a goal based on your weight and how much you move.
it's a starting point, not medical advice. if a health condition affects how much you should drink, check with your doctor.
can i use ml instead of oz?
yep. tap the gear and switch units to ml. the bubbles change to 250, 500, 750 and 1000 ml.
what does the calendar show?
tap the date in the top left. each day is a bubble that fills with how much you drank, so full bubbles are days you hit your goal. tap a day to see its drinks.
when does a new day start?
at 4 am, so a late-night glass still counts toward the day you were in.
will my history move to a new phone?
glubb keeps everything on your phone, with no account and no cloud. if you set up a new iPhone from an iCloud or computer backup of your old one, or transfer directly from your old iPhone, your glubb history comes with it. if you set up the new phone fresh, glubb starts fresh too.
what data does glubb collect?
none. your drinks, goal and settings never leave your phone. the details are in our privacy policy.
i need a refund for a tip.
tips are handled by Apple, so refunds go through them at reportaproblem.apple.com. we're happy to help if you get stuck.
what does "glubb" mean?
it's the happy sound our gator makes when you drink water. it's also a verb: "i glubbed 24 oz before lunch."